Franchise Coordinator

· Markham, Ontario
Employment Type Full-Time

Job Title: Franchise Coordinator

Reports to: Manager, Franchise Development

To be the initial point of contact for prospective buyers across Canada and to provide information regarding the Franchise Opportunities.  To pre-screen candidates based on information provided. Will be responsible for distribution of franchise application forms and information pertaining to our process. Additionally, compile personal ID’s, credit reports and any other documentation required to proceed with purchasing a Mary Brown’s Franchise Business.


Work closely with the VP, Development and Manager, Franchise Development, assisting with marketing initiatives. To Coordinate trade show set up and the shipment of materials to shows across the country.


Communicate our bank financing packages and alternative methods of funding to existing and potential franchisees.  Work closely with franchise team to compile reports and maintain database.


Essential functions

Franchise Development:

  • Initial contact for prospective franchisees. Communicate the “franchise opportunities” and “next Steps” in the process.
  • Maintain and update list of available locations on franchise website
  • Create and oversee E-Blasts to candidates within pipeline
  • Compile reports for Senior teammates as needed
  • Investigate and test new methods of marketing franchise opportunities across Canada
  • Coordinate, track spending and attend Trade Shows, when necessary.
  • Maintain database/ZOHO. Compile reports and statistics when required.


Required Skills and Qualifications

  • 1 – 2 years in an office environment, preferably with customer service experience.
  • Relates well to all kinds of people at all levels inside and outside the organization. Can establish trust and rapport to build relationships to drive sales.  Knows when to escalate a situation to a superior.
  • Must possess excellent communication skills.  Must be an analytical thinker with strong problem solving abilities.  Has a high level of proficiency in MS Office programs including:  Word, Excel and Power Point.  Is generally tech savvy and picks up on new things quickly.
  • Makes good decisions based upon a mix of knowledge, wisdom and judgement.
  • Must have strong organizational skills to coordinate document production and process flow control. Must be responsive and work well with all departments connected to the franchise sale.  A very high attention to detail is required.
  • Strong public speaking skills and build professional presentation content with a goal to persuade.

Education / Certification

Post secondary diploma or degree, preferably with Business related discipline.

Thank You

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  • Location
    Markham, Ontario
  • Employment Type